Welcome to Eve’s Fab. By accessing or using our website, you agree to comply with these Terms & Conditions.
Products
We strive to display product colours and details as accurately as possible. However, actual colours may vary slightly due to screen settings and lighting conditions.
All products are subject to availability.
Pricing
Prices may change without prior notice.
Discounted prices are valid only during the announced sale period.
Orders
Orders are confirmed only after successful payment or official order confirmation.
Eve’s Fab reserves the right to cancel any order due to pricing errors, product unavailability, or suspected fraudulent activity.
Delivery
Orders are generally dispatched within 48 hours.
Delivery timelines may vary depending on the destination and courier service.
Courier charges, where applicable, will be displayed during checkout.
Intellectual Property
All website content, including images, logos, product descriptions, graphics, and designs, is the exclusive property of Eve’s Fab and may not be copied, reproduced, or distributed without prior written permission.
Limitation of Liability
Eve’s Fab shall not be held liable for delivery delays caused by courier companies, customs clearance, natural events, or circumstances beyond our reasonable control.
Privacy Policy
At Eve’s Fab, your privacy is important to us. We are committed to protecting your personal information and ensuring a secure shopping experience.
Information We Collect
We may collect the following information:
- Name
- Mobile Number
- Email Address
- Delivery Address
- Payment Information (processed securely through trusted payment providers)
How We Use Your Information
- Process and deliver your orders
- Respond to customer enquiries
- Provide order updates
- Improve our products and services
- Send promotional offers (only if you have opted in)
Data Protection
Your personal information is stored securely and is never sold, rented, or shared with third parties for marketing purposes.
Third-Party Services
We may share essential information with trusted courier companies and payment providers solely for processing payments and delivering your orders.
Cookies
Our website may use cookies to improve your browsing experience, remember your preferences, and analyse website traffic.
Policy Updates
This Privacy Policy may be updated periodically. Any changes will be published on this page.
Cancellation Policy
Orders may be cancelled before they are shipped.
Once an order has been dispatched, cancellation is no longer possible.
If you wish to cancel an order, please contact us immediately via WhatsApp or email.
If a refund is approved, it will be processed using the original payment method within the applicable processing period.
Sale items and customised products cannot be cancelled once the order has been confirmed.
Frequently Asked Questions (FAQ)
Where do you deliver?
We deliver across the UAE, GCC countries, and selected international destinations.
How long does delivery take?
Most UAE orders are dispatched within 48 hours. Delivery times may vary depending on your location and the selected product.
What are the delivery charges?
Courier charges are displayed during checkout. Promotional shipping offers may be available during special sales.
How do I place an order?
Simply add your favourite products to your cart and complete the checkout process, or place your order via WhatsApp.
What payment methods do you accept?
We accept secure online payment methods available on our website. Additional payment options may be available in selected regions.
Can I exchange or return products?
Please refer to our Return & Exchange Policy. Products must be unused, in their original condition, and have all tags attached.
Do you ship internationally?
Yes. We offer international shipping to selected countries.
Will I receive order updates?
Yes. Once your order is confirmed and shipped, you will receive updates via email or WhatsApp.
How can I contact Eve’s Fab?
You can reach us through our Contact Us page, email, or WhatsApp for quick assistance.
