Cancellation Policy
At Eve’s Fab, we understand that plans may change. Please read our cancellation policy carefully before placing your order.
Order Cancellation
Orders may be cancelled only before they have been processed or dispatched. If you wish to cancel your order, please contact us as soon as possible via WhatsApp or email with your order details.
Cancellation After Dispatch
Once an order has been shipped or handed over to our courier partner, it cannot be cancelled. If you no longer require the product after delivery, please refer to our Return & Exchange Policy, where applicable.
Refunds for Cancelled Orders
If your cancellation request is approved before dispatch, any payment made will be refunded to the original payment method. Refund processing times may vary depending on your bank or payment provider.
Non-Cancellable Orders
- Sale or promotional items
- Customized or personalised products
- Orders that have already been dispatched
Order Cancellation by Eve’s Fab
Eve’s Fab reserves the right to cancel any order under the following circumstances:
- The product is out of stock or unavailable.
- Incorrect pricing or product information has been published.
- Payment could not be successfully verified.
- Suspected fraudulent or unauthorized transactions.
- Any circumstance beyond our reasonable control that prevents order fulfilment.
In such cases, any amount paid by the customer will be refunded in full using the original payment method.
Contact Us
If you need assistance with cancelling an order, please contact our customer support team through the Contact Us page, WhatsApp, or email. We will do our best to assist you promptly.
